Replace Guesswork With Numbers in Quality Conversations
Objective coffee quality assessment using industry-standard protocols. Get detailed reports that support supplier feedback and internal benchmarking.
Back to HomeWhat Laboratory Testing Provides
You receive detailed reports showing measurable characteristics of your coffee samples. Cupping scores follow standardized protocols. Physical measurements use calibrated equipment. Results give you objective data for quality discussions rather than subjective impressions.
Objective Data
Numbers that support clear conversations about quality expectations and whether samples meet specifications.
Industry Standards
Testing follows established protocols, producing results you can compare against industry benchmarks or share with partners.
Documentation
Detailed reports suitable for supplier discussions, internal tracking, or third-party validation of quality claims.
The Challenge of Quality Verification
Subjective quality assessments make supplier conversations difficult. When you tell a supplier the coffee doesn't meet expectations, they ask what specifically is wrong. If your answer is based on general impressions rather than measurable data, the discussion becomes circular.
Without standardized testing, you also lack benchmarks for internal consistency. Is this batch similar to the last one? Are quality issues getting better or worse over time? These questions need numbers to answer reliably.
"We kept having disputes with suppliers about whether batches met our standards. Everything was subjective until we started using objective testing that both parties could reference."
— Coffee importer on quality verification
Our Testing Approach
We use standardized protocols for coffee quality assessment, producing results that follow industry conventions. Testing covers both sensory evaluation and physical measurements.
Cupping Evaluation
Sensory assessment follows SCA protocols, with Q-graders evaluating samples against standard criteria. You receive scores for fragrance, flavor, acidity, body, and other attributes, plus notes on specific characteristics observed.
Moisture Content
Green coffee moisture levels affect storage stability and roasting behavior. We measure using calibrated equipment and report percentages that you can compare against your specifications or industry standards for the origin.
Density Measurement
Bean density correlates with growing conditions and potential quality. We measure and report density values that help you understand what you're working with and identify inconsistencies between batches.
Defect Analysis
Visual inspection identifies and quantifies defects according to classification systems. Results show specific defect counts, helping you assess processing quality and make informed purchasing decisions.
How Testing Services Work
The process is straightforward. Submit samples, specify which tests you need, and receive detailed reports showing results.
Sample Submission
Send samples to our Singapore facility with information about origin, processing method, and any specific testing requirements. Standard sample sets include up to 5 samples, allowing you to test multiple lots or compare different origins.
Testing Protocol
Our team processes samples according to standard procedures. Cupping happens within specific timeframes after roasting. Physical measurements use calibrated equipment. All testing follows documented protocols to ensure consistency.
Results Delivery
You receive comprehensive reports showing all test results, including numerical scores, measurement values, and detailed notes. Reports are formatted for easy sharing with suppliers or internal stakeholders. Turnaround is typically 3-5 business days from sample receipt.
Ongoing Programs
Many clients establish regular testing schedules for quality monitoring. We can set up recurring submissions where you send samples monthly or quarterly, building a quality history that shows trends over time.
Testing Investment
Pricing is straightforward and based on sample sets. Each set accommodates up to 5 samples, giving you flexibility to test multiple lots or compare different coffees.
Standard Testing Includes
Cupping evaluation by Q-grader
Moisture content measurement
Density analysis
Visual defect assessment
Comprehensive written report
Digital results delivery
One-Time Testing
Submit samples as needed for specific purchase decisions, supplier evaluations, or quality verification. No ongoing commitment required—pay per sample set.
Ideal for importers evaluating new suppliers or roasters checking incoming shipments before accepting delivery.
Regular Quality Programs
Establish ongoing testing schedules for consistent quality monitoring. Submit samples monthly or quarterly to track quality trends and maintain supplier accountability.
Volume discounts available for clients submitting 10+ sample sets annually. Contact us for pricing details.
The Value of Objective Testing
Having numbers changes how quality conversations happen. Instead of subjective disagreements, you discuss specific measurements and whether they meet predetermined criteria.
Clearer Supplier Communication
When test results show moisture content outside acceptable range or cupping scores below specification, suppliers understand exactly what needs improvement. The conversation shifts from opinions to measurable targets.
Internal Quality Standards
Establishing baseline numbers for your acceptable quality range gives your team clear guidance. New staff learn quality standards through reference to documented test results rather than trying to match subjective impressions.
Purchase Decision Support
Testing pre-shipment samples helps avoid expensive mistakes. If results indicate quality issues, you can address them before committing to full container purchases or reject shipments that don't meet specifications.
Turnaround Time
Standard testing completes within 3-5 business days from sample receipt. Rush service available for time-sensitive purchase decisions. Results are delivered digitally in formats suitable for sharing with stakeholders.
"Having objective test data transformed our supplier relationships. Instead of arguing about whether quality was acceptable, we could point to specific numbers and work together on improvements."
— Coffee roaster using regular quality testing, November 2025
Our Testing Commitment
Quality testing requires consistency and adherence to established protocols. We maintain calibrated equipment and follow standardized procedures to ensure reliable results.
Certified Evaluators
All cupping evaluation conducted by Q-graders certified through the Coffee Quality Institute, ensuring assessments follow recognized industry standards.
Calibrated Equipment
Physical testing equipment undergoes regular calibration according to manufacturer specifications, maintaining measurement accuracy across all samples.
Documented Procedures
Testing follows written protocols that specify sample preparation, evaluation criteria, and reporting formats, ensuring consistency between different test sessions.
Sample Handling
Proper storage and handling procedures maintain sample integrity from receipt through testing. Climate-controlled facility prevents quality degradation during processing.
Getting Started with Testing
The process for beginning quality testing is straightforward. No long-term commitments required—start with a single sample set to understand how the service works.
Step 1: Contact Us
Reach out with information about what you want to test. Let us know the number of samples, origin details, and any specific testing priorities. We'll confirm the service matches your needs and provide shipping instructions.
Step 2: Send Samples
Ship samples to our Singapore facility following the provided instructions. Include basic information about each sample such as origin, processing method, and any reference identifiers you use internally.
Step 3: Receive Results
Within 3-5 business days, you'll receive comprehensive reports showing all test results. Review the data and contact us if you have questions about interpreting the findings or establishing quality benchmarks.
Add Objective Data to Your Quality Program
Let's discuss how laboratory testing can support your quality verification needs. No ongoing commitment required—start with a single sample set.
Request Testing InformationOr reach us directly: [email protected] | +65 6224 8371
Explore Other Services
Our other services address different operational needs for coffee businesses working across Asia-Pacific markets.
Asia-Pacific Sourcing Hub
Centralized coordination for coffee purchases from multiple Asian origins, consolidating shipments through Singapore with quality inspection and documentation handling.
Café Concept Development
Comprehensive planning for coffee businesses in competitive urban markets, covering concept development, design direction, equipment specification, and launch preparation.